Channels Systems Support
Tele Apps
- Contract
- Not disclosed
- Dubai
Job description
Responsibilities¿ Support the initial implementation of new systems.
¿ Provide ongoing systems support in own area of specialism as appropriate to support business operations
¿ Define detailed technical/systems/service solutions to meet user requirements as defined in Systems Specifications or business requirement specification
¿ Monitor the systems tests to ensure that solutions work correctly and meet the specification
¿ Contribute to the implementation of new/changed systems to meet user requirements, time constraints and service standards
¿ Document changes to systems and produce technical documentation for new solutions.
¿ Develop the technical solutions to meet specified business requirements according to the provided technical analysis.
¿ Provide the detailed system technical documentation to high standards of quality and accuracy.
¿ Automate the business requirements related to his area of specialism
Unique Knowledge & Skill Requirements
¿ 5-6 years of related experience of which a minimum of 2 years should be in a similar position / responsibility, preferably in a similar Industry.
¿ Be well versed with latest trends in technology related to his area
¿ Strong understanding of systems architecture, system development tools and the technology development lifecycles
¿ Follow up skills
¿ Presentation, negotiation & communication skills
Technical Skills
¿ SOA architecture and design
¿ J2EE, Java, Java scripting, AJAX, CSS, Java server faces, C++, HTML, XHTML,DTD,DHTML, XML, XSL, XSLT experience
¿ Previous experience in internet banking systems support ¿preferable Finacle system¿ or contact center systems support ¿preferable Genesys system¿
¿ Professional Certification is preferable.