Job detail

Job Title: DEPARTMENT MANAGER - Kitchen & Laundry Department
Reports To: General Manager
Department: Kitchen & Laundry Department
Business: Sales & Projects

Job Purpose:

To lead, guide, and direct the team to achieve the Company's mission, growth, and customer satisfaction in line with the agreed revenue budget and profit targets.

Dimension:

• Number of employees reporting to the position and the overall total employees for which the position may be responsible: 6-20 employees
• Number of locations for which the position is responsible: UAE (All emirates) & Gulf region

Principal Accountabilities:

1. To monitor and control the budget and establish budget-awareness within the department team to ensure objectives are met.
2. To liaise with customers to maintain good relationships and to ensure all payments are received according to contracts/orders terms and conditions.
3. To lead the department team to achieve customer satisfaction in terms of time schedules and cost without compromising Quality, Health, Safety and the Environment standards.
4. To represent the Company and enhance relationships in dealings with clients, consultants, and regulatory authorities.
5. To develop professional and open relationships with clients and customers whilst ensuring the interests of the Company are protected and to actively pursue the broadening of Company client and customer base.
6. To support and implement Company mission, vision and values working with other divisions to ensure Company's prominence as premier local and regional contributor.
7. To maintain awareness of new technologies and products that will increase the efficiency of the department and continuously devise and improve methods to stay ahead of the competition.
8. To work closely with and develop strong effective relationships with all service departments and to acts as a liaison with these departments to ensue all Company targets are met.
9. To assess capabilities and talents of team members and identify training needs and contribute to the personal development of individuals including sourcing of additional personnel according to the department requirements.
10. To conduct periodic internal meetings with the department team to review progress and discuss issues in order to resolve problems and set plans and priorities.

Minimum Requirement:

• Bachelors degree in Engineering
• Minimum 10 years of work experience as an engineer within the line of business
• Engineering standards and codes of practice
• Contract and commercial knowledge
• Negotiation skills
• Team leadership
• Computer Skills
• Planning Skills
• Procurement and selling skills
• Ability to plan, organize, lead, and monitor team efforts to their successful completion
• Skills in written and oral communication
• Knowledge of Company systems and policies