CSR-Call Centre Agent
First Gulf Bank
- Direct
- 4500-5500/
- Abu Dhabi
Job description
¿ Bachelor¿s degree or Any other equivalent¿ At least 1 years experience in the same field and UAE experience is Must
¿ Service level, evaluation and CPV turn-around time to be met.
¿ To clarify all issues relating to SME Loan application with credit Manager and maintain the highest Quality of pre-screening.
¿ All queries and issues to be resolved and responded to on timely basis and provide a daily productivity report to Credit Manager on request.
¿ Highlight all issues/complaints to Manager relating to the loan applications and processes.
¿ High quality pre-screening of SME Loan documents to ensure minimal fraud in the sourcing channel.
¿ Maximum level of accuracy in evaluation of SME Loan Processing to be maintained
¿ Preferred Age Group ¿ 22 to 32 years