Job detail

Job description

Our client, a leading petrochemical company based in Abu Dhabi is looking forward to recruit Application Support Analyst

Details
¿ Receives user complaints and feedback related to Application Systems and provides support to users to ensure problem resolution. Advises users on the best solutions for business problems within the framework of existing system design.
¿ Identifies need for system modification and ensures that such needs will be considered in case of systems development in the future. Amends / modifies systems, if required within an agreed service level framework that will not involve system redesign or will not effect the current implementation. Ensures that user needs are met and problems are solved.
¿ To develop a system based on different project management tasks and with proper documentation & change management controls for affecting the change.
¿ Knowledge of various application design tools like Maximo Application Designer, Oracle Developer, Java, .Net technologies.
¿ Should have Strong practical knowledge of using & supporting standard applications like Maximo / Oracle e-business suite/ Oracle Hyperion systems on Windows / Linux platform.
¿ Should have Strong Knowledge on Application System Administration Activities like user creation, Application security privileges, workflow development & administration, etc.
¿ Should have Bachelor¿s degree in Computer Science, Computer Engineering or Equivalent with minimum 8 to 10 years experience.
¿ Should possess excellent communication skills, both verbal and writing skills in English & Arabic language