Job detail

Job description

This role is responsible for training and learning intervention for Bancassurance by delivering training and performing the necessary task. The role holder is responsible for delivering, planning, developing, coordinating and the facilitation of functional, technical and skills training for Bancassurance employees. The role holder is also responsible for assessing program evaluation and recommending program content. This role will assist the Business to identify needs of the individual employees and addressing them to get enhanced business results.

? Inducting new employees in the Bancassurance business
? Designing and developing training and development programs based on the Bancassurance and individual needs
? Based on identification formulating annual and half yearly training calendars
? Creating training content
? Supporting and liaising with Business/ Insurance providers
? Facilitating in identifying training and development needs
? Monitoring and reviewing the progress of trainees by meeting them/ through discussions with employees and their Managers
? Maintaining a training MIS to track efficiency & quality of the training programs
? Evaluating training /instructional materials, teaching aids and devices used for training
? Monitoring the provision of training, evaluating quality and developing training in response to evaluation
? Maintaining training records which include course attendance, course feedback, vendor database etc
? Ensuring a high level of satisfaction of employees in the training programs they undergo